Shipping Policy

Thank you for choosing Qorqs Africa! We are committed to delivering your stylish and sustainable cork products with care and efficiency. Please read our shipping policy for details on how we handle national and international deliveries.

National Shipping (South Africa)
- We partner with The Courier Guy to provide reliable and efficient shipping within South Africa.
- Delivery times may vary depending on your location, but most orders are delivered within [insert timeframe, e.g., 3–7 business days] after dispatch.
- A flat shipping fee of R75.00 will apply to all national orders, unless otherwise specified during promotional periods.
International Shipping
- For customers outside South Africa, we offer personalized shipping options.
- Please contact us at +27 347 6729 with your order details and delivery address to request an international shipping quotation.
- Delivery times and costs will be provided based on the destination and the size of the order.
Order Processing
- All orders are processed within 1–3 business days of confirmation.
- Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Delays
- While we strive to meet our delivery times, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We will notify you promptly if there are any significant delays.
Tracking Your Order
- Once your order has been dispatched, we will provide you with a tracking number via email or SMS. This will allow you to monitor the progress of your shipment.
Customs and Duties (International Orders)
- Customers are responsible for any customs duties, taxes, or fees that may be imposed by their country of residence.
Contact Us
- If you have any questions or need assistance with your shipping, please reach out to us at +27 347 6729.